Automate the entire case
Keep cases moving smoothly from initial outreach through to closure.
A better way to
return money toA better way to return money to your customers, shareholders, members, citizens
Verification, communication and payment in a single platform
Built by Australia’s biggest bank
We leverage Australia’s modern payments and digital identity infrastructure.
Complete payouts, even with incomplete data
Validate what you have
Check existing recipient data and identify gaps.
Collect what’s missing
Securely gather new or updated details from recipients.
Verify with confidence
Apply the right identity, account and approval checks.
Complete the payout
Automate eligible payments and route exceptions for review.
Reduce manual work, improve operational efficiency
Smart workflows — Configure your workflow from case upload to payment once, then let it run.
Automated communications. — Send emails, SMS, letters and reminders without the need for manual intervention.
Self-service claims — Provide a simple digital way to claim, with flexibility built in.
Fraud checks built into every payment
Bank-verified matching — Match recipient details against bank-held data before payment.
Controlled automation — Set the criteria that determine which payments can be automated.
Exception handling — Flag claims that don’t meet matching criteria for further review.
PaidIt gets straight to work
Less admin. Faster payouts. Greater control.
From first contact to final payment, PaidIt automates the work, keeps claims moving and gives your team visibility at every step.
Get customers paid in minutes
A fast, secure way to collect details and complete payouts.
Stay across every detail
Easily capture actions, approvals and outcomes in one place.
A single platform, many uses
Remediations, Settlements, Dividends, Claims, Rebates, Stimulus, Product closures, Emergencies, Plus more